Stellar Knowledge Base
Follow and verify the following steps to fix the ‘activation key not working for Stellar Data Recovery’ issue.
1. Check Installer and Re-enter Serial Number
Make sure you have downloaded the correct installer. Use the download link given in the email or visit the desired Stellar Data Recovery product page to free download the software and then activate it using the code provided on your email.
2. Uninstall All Other Versions of Stellar Data Recovery
Uninstall any version of Stellar Data Recovery software you may have installed earlier. Then re-install the desired Stellar Data Recovery software and activate it.
3. Re-Enter the Correct Serial Number Without Blank Spaces
If copy and pasting the activation code isn’t working, try to enter it manually. Sometimes, while copying, you may copy the blank space(s), which can cause software activation failure.
Entering code manually overcomes this issue. Alternatively, you may copy the code from email to notepad and then remove empty space from the beginning and end of the code. Then copy and paste the code in the activation window of Stellar Data Recovery software.
Still, need help?
Leave your comment or contact us.
Stellar Data Recovery Professional Stellar Data Recovery Professional is a do-it-yourself data recovery software that helps you to easily recover deleted files & folders, missing or corrupt partitions and even accidentally formatted hard drives.
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please I just paid fot the product and the key doesnt work, I tried several times in different ways and nothing. Please help need to use the software urgently
Luis Alberto Sanchez Pacheco
Stellar Support
Hi, Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
GESTEC PERU SAC
hola Buenas tardes cabo de pagar por la licencia pero aun no me llega la clave de activación
espero su respuesta por favor
Hi, I paid for the product and would like to get the activation key.
My order id is: 606430733
Felipe
Stellar Support
Hi, Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recover
I have the same problem. I have purchased the premium version of it but the activation key is not working even though I uninstall and reinstall. I have tried with serval computer but still not okay.
Siu Chun Ho
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi I have recently purchased the Premium version of Stella Recovery.
I have tried to copy and paste, and have the latest version installed but still have an error with activation.
Please help.
Steve
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi, activation not working. Order 607431053. PLEASE HELP!
Matthew Parke
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
Order no. 607319463, I had to re-run data recovery and now it's asking me for the activation key again and saying it failed. It worked previously, not sure what changed.
Skippy
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
I purchased Stellar Phoenix Excel Repair via Microsoft Store (Order 9907476702) and paid $32.09 online for the software. Once installed, I tried to repair an Excel file. Stellar responded with requiring purchasing again! What gives? And what is my user name and code because I never received either.
David Koss
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Hi, I paid for the product and the activation key sent does not work.
My order ID: 607971293
Mitch
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Order no. 607974703, I've re-run activation code for multiple times, recovery and keep asking me for the activation key again and again and saying it failed. none of the suggested solution worked. please help.
Siti Hajar Anuar Binti Abdullah
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
Hi, my activation is not working. Order 607996173. Thanks for your help
Ladreyt
I paid for data recovery product and the activation key does not work. Order ID 608893243
Ben
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
Order number: 609040563
The activation key I was sent does not work. I have tried all possible troubleshooting options. I called the support line and was on hold for 40 minutes just to get hung up on. The online chat says no one is available. Please send me a working activation code for what I paid for.
Ryan Almond
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
I already bought the program and I'm trying to use my activation code but it is saying it failed. I don't want to pay for it again. My order number is 610205183.
Andy
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
I already bought the program and I'm trying to use my activation code but it is saying it failed. I don't want to pay for it again. My order number is 612536753. It would be really nice if Technical Support can correct this.
Watson
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query.
Please reply to us for further assistance.
Warm Regards,
Stellar Data Recovery
I ran the program for the last 4 hours, bought the recovery software and activation key not working. Help, please!!!
614628663 order number
Jamie Davis
support
Hi, Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience. We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
MY CODE NO WORKING
VICTOR MANUEL SALCIDO TRIGO
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
My key doesn't work. Tried with and without the dashes. What is going on? I need this product today, not when you can sort out your activation key issues. Please respond ASAP or I will find another solution and request a refund.
Stuart Streuli
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi I paid fot the product and the key doesnt work, I tried several times and nothing. Please help me need to use my product
BRAULIO YUNES
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
I have an old old product key, which I havent used for years. As far as I remember correctly I paid 100 Euros for the software.
Is the key still valid? Should I download the latest version and use the old key?
Thomas
support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi there,
I have just paid for the Premium version of Stellar Photo Recovery and the activation key is not working. I did all the adviced actions but still... nothing.
Receipt id. BLSQ-H0510191436-14NFE
Please, help.
Thank you.
Gabor Mesits
Stellar support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi,
The activation key doesn't work. Case no. 72718. Please help.
Holger
support
Hi,
Thank you for contacting Stellar Data Recovery.
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Same issue. Need activation key ASAP!
Michael
Support Team
Hi Michael,
Thank you for contacting Stellar Data Recovery.
As per the activation server the key has been used to activate the software. We suggest you to contact our support team via chat for immediate support. They will assist you to resolve the activation issue.
Chat with us with the below link:
http://www.stellarinfo.com/
Once you click on the link you will find chat option on the right bottom corner side.
Hoping for your kind cooperation.
Regards,
Stellar Data Recovery
I have just paid for Stellar Photo Recovery and the activation key is not working. I did all the adviced actions but still... nothing.
Receipt id. BLSQ-T1411191314-13TUY
pch
Abdul Majid
Thank you for purchasing Stellar Photo Recovery software.
Please make sure that you have installed the correct software on your system.
Our support team will also send you an email shortly to resolve the activation issue. Please reply to them on support@stellarinfo.com and your issue will be resolved.
Hi
I don´t receive my activation key. Order ID: 628903383
Thank you
Saul
Kartik
Hi Saul,
We understand the inconvenience caused to you.
We would request you to check spam and junk folder of your email in order to locate activation details.
Further, we have sent activation details again on your registered email address.
You may submit ticket for any further technical support using below link:
https://www.stellarinfo.com/support/
Regards,
Kartik
Technical Support
Stellar Data Recovery
Hi, I paid for the product and would like to get the activation key.
Martin Alcantara
Abdul Majid
Dear Martin,
As you have changed the laptop so we will soon provide you the link to install the software and a key to activate the product.
Hope for your kind cooperation.
please I just paid fot the product and the key doesnt work, I tried several times in different ways and nothing. Please help need to use the software urgently
RIYAZ MOHAMMED TAZIK
Kartik
Hi Riyaz,
We understand the inconvenience caused to you.
Please make sure that you have installed correct version of purchased software and internet connectivity should be proper in your system.
Also turn off firewalls, disable antivirus in your system in order to activate software.
If you are still facing issue then submit ticket using below link for further assistance:
https://www.stellarinfo.com/support/
Regards,
Kartik
Technical Support
Stellar Data Recovery
Kartik
Hi Riyaz,
We understand the inconvenience caused to you.
Please make sure that you have installed correct version of purchased software and internet connectivity should be proper in your system.
Also turn off firewalls, disable antivirus in your system in order to activate software.
If you are still facing issue then submit ticket using below link for further assistance:
https://www.stellarinfo.com/support/
Regards,
Kartik
Technical Support
Stellar Data Recovery
The activation code has been rejected several times ("failed"), whether I copy and paste, or key by hand, or key without the hyphens
CHRISTIAN L HOLZ
Abdul Majid
Dear Christian,
We regret the inconvenience caused as you are unable to activate the software.
You will soon receive the solution on email to activate the software.
Please get back to us for any further query.
Hej!
Jag har köpt programmet men får inget mail
Lena Liljestrand
Abdul Majid
Kära Lena,
Vi beklagar besväret som orsakats för dig.
Vårt team hjälper dig att aktivera programvaran och snart kommer du att kunna använda produkten.
Tveka inte att komma tillbaka till oss för ytterligare frågor.
Hi, My Activation key is not working. Below are the product details.
Order no : SITPL-22161905
Product Name: Stellar Photo Recovery Professional for Windows
Why all are facing this problem.
Thanks,
Partha
Mobile: +91 9611056968
partha
Support
Hi,
Thank you for contacting Stellar Data Recovery.
Kindly make sure that you have not installed wrong version of the application. We suggest you to uninstall the previous one and download it again from the below link:
https://cloud.stellarinfo.com/in/StellarPhotoRecoveryProfessional.exe
Please make sure that you have disabled antivirus and Windows Firewall.
In case you need any assistance we suggest you to contact our support team by using the below link:
https://www.stellarinfo.com/support/
--------
Regards,
Stellar Data Recovery
yogesh
i need a activation key
IS VER 8.0 ACTIVATION KEY CAN USES IN VER 9.0
VIJAY
Rajeev
Hi,
Thank you for your query.
No, the version 8 key will not work with version 9.
In case you have version 8 application then we suggest you to upgrade it to version 9. You may contact our support team by using the below link:
https://www.stellarinfo.com/support/
--------
Regards,
Stellar Data Recovery
My Activation key is not working
My Order No is 602030123
Product Is Stella Data Recovery Premium for Windows
shwu sun lim
Rajeev
Hi,
We understand the inconvenience caused to you.
Please ensure that you have installed correct version of the application. Our support team has emailed to you, we request follow that email to activate the software.
You may also submit a ticket using the below link for further help.
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi, I have problem with activating program Stellar Data Recovery.. activation key from mail is not working.. order number is 621990993
Mario Babic
kartik
Hi Mario,
We understand the inconvenience caused to you.
Please ensure that you have installed correct version of software i.e. Standard.
As per our records, software has already been activated on one of your systems. It has single user license only.
Moreover, you may submit ticket using below link for further assistance.
https://www.stellarinfo.com/support/
Regards,
Kartik
Technical Support
Stellar Data Recovery
Hi
I just recently bought your Stellar Data Recovery for Windows 10 and am unable to activate it due to the error code "Invalid Key Device [0x013c9c][bce] that I get during the initialization process. I have tried to download and reinstall the software multiple times and have even disabled my anti virus just to be sure. My order number is 634351083.
Anthony Balliro
This shit is a scam.. support is terrible.
Scam
Kartik
Hi,
Please let us know your exact issue so that we can assist you in a better way.
Regards,
Kartik
Stellar Data Recovery
Photo recovery
Nikhil.M
Kartik
Hi Nikhil,
Please let us know your query so that we can assist you further.
Regards,
Kartik
Stellar Data Recovery
hi my stellar data recovery key is not working please help asap
Adrian Cosmin Banu
Kartik
Hi Adrian,
We understand the inconvenience caused to you.
Please make sure that you have installed correct version of software and internet connectivity should be stable in your system.
If any antivirus is enabled in your system then please disable for a time being until software is activated.
Further, please submit ticket using below in order to take support by our experts:
https://www.stellarinfo.com/support/
Regards,
Kartik
Stellar Data Recovery
Hi!
Activation Key is not working
there is my order number: 635205333
thank you!
Alexis Candelot
Abdul Majid
Dear Alexis,
We regret the inconvenience caused to you.
You will soon receive an email from our end with link and activation key to activate the product.
I have an activation key from before the merge from Stellar Phoenix. Is it possible to get an updated key so that I can continue to use Stellar at home here? Thanks.
Joshua Johnson
Rajeev
Hi Joshua,
Please provide us your order number for the purchase so that we can assist you.
Further, please submit a ticket using below to take support by our experts:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Order Number: 635519183
I have the same problem. I have purchased the premium version of it but the activation key is not working even though I uninstall and reinstall. I have tried with serval computer but still not okay.
ashebir
Kartik
Hi Ashhbir,
We understand the inconvenience caused to you.
As per our records, you have installed older version of software. Our support team has sent an email on your registered email address with updated version download link.
Kindly uninstall and reinstall updated version and let us know outcome.
Regards,
Kartik
Stellar Data Recovery
Activation code not working. Please assist.
Gary Johnson
Kartik
Hi Gary,
We understand the inconvenience caused to you.
As per our records, our support team has already provided you an activation details on your registered email address.
Please make sure that you have installed Premium version of software. Internet connectivity should be proper at your location. We also request you to disable antivirus (If activated) on your system for a time being until it is activated.
Regards,
Kartik
Stellar Data Recovery
Hi, I paid for the product and would like to get the activation key.
My order id is: 635896203
Touch and Screen GmbH
Abdul Majid
Our team has provided you the activation key on chat.
Please feel free to get back to us for any further assistance.
Purchased Premium - the charge is showing on my credit card account.
I have not received an email with the activation yet.
Jeff Ward
Kartik
Hi Jeff,
We understand the inconvenience caused to you.
As per our records, our experts are assisting you in order to activate the software.
Regards,
Kartik
Stellar Data Recovery
order number 630110723
Activation code not working. Please assist
Adriatik Muceku
Rajeev
Hi Adriatik,
We understand the inconvenience caused to you.
As per our records, our experts have sent you the steps to activate the software.
Regards,
Stellar Data Recovery
I am having difficulty activation and registering
please advise. Thank you,
Thomas Dolan
tom
Abdul Majid
Dear Tom,
We regret the inconvenience caused to you.
Please submit a ticket to our team from the below mentioned link and they will assist you to activate the product:
https://tickets.stellarinfo.com/portal/signup
Hello, Order no. 639119473, I've re-run activation code for multiple times and receive “Activation failed” I have followed all instructions. None of the suggested solutions worked. I need this urgently, Please help ASAP.
TD
Abdul Majid
Dear Tara,
We regret the inconvenience caused to you.
Our team has sent you an email to activate the software. Please follow the email and reply with the outcome to guide you accordingly.
My activation key doesnt work. Please help me resolve this quickly. Thank you
Daniel Gregory
Abdul Majid
Dear Daniel,
We regret the inconvenience caused to you.
Our team has sent you an email to activate the product. Please follow our email and let us know the outcome.
Please feel free to get back to us for any further query.
Hi,
I bought the Stellar Data Recovery for Mac $79.99. I followed the link and downloaded the version 10.0.0 and when i entered the activation key and click on Activate button it is not doing anything. It is not even giving a error or activation key is not correct. It seems so weird. Please help me
Satya
Rajeev
Hi,
We regret the inconvenience caused to you.
We suggest you to disable antivirus and firewall, then reinstall the application. Once you do that, then try to activate it.
In addition, let us know the order number or invoice copy for the purchase.
You may open the below link to contact our support team for immediate support:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hello.
My activation key did not come in email. Order is 643397973
Cassius
Abdul Majid
Dear Cassius,
We have sent you an email with the download link and activation key for the purchased product.
Please follow our email and you will be able to activate the product.
Hi, I didnt receive my activation code also....or doesnt work
Steve
Rajeev
Hi,
We regret the inconvenience caused to you.
Kindly let us know the order number or invoice copy for the purchase.
Below is the link to contact our support team for support:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi I've just purchased the product and it is giving me an activation failure message using the code you have sent in the email.
Can you please help?
Thanks
Eduardo Grosso
Abdul Majid
Dear Eduardo,
Our support team has sent you an email with the download link and activation key to activate the software.
Please follow our email and let us know the outcome.
Hello, Order no. 408-2070308-3857169, I've re-run activation code for multiple times and receive “Activation failed” I have followed all instructions. None of the suggested solutions worked. I need this urgently, Please help ASAP.
Mantu Singh
Abdul Majid
Dear Mantu,
Our team has sent you an email to assist you in activating the software.
Please reply to our email with the relevant details and we will assist you to activate the software.
the activation key is not working... i tried it many times. kindly tell the solution please. ??
Faisal
Abdul Majid
Dear Faisal,
Our team has sent you an email as we were unable to locate the order details.
Please reply to our email with the order information and we will assist you in activating the product.
Purchased Premium and received activation code and used and generated "activation failure". Uninstalled and reinstalled software and same issue. (tried to copy & paste activation code and entered in as well)
Thx
Here's order #645330443
Russ
Rajeev
Hi Russ,
We suggest you to disable antivirus and firewall, then reinstall the application. Try to activate the application.
In case still faces an issue, then use the below link to contact the support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hii,
The activation key sent to my email is not working. Please send the correct key.
Thank you
manoj kumar murmu
Rajeev
Hi Manoj,
We suggest you to contact our support with the order number. They will immediately resolve the issue. You may use the below link to connect with them:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Tried code but it failed multiple times. It says it is for 8.0 version and your download is 9.0'
Thank you
Harry
Vivek
Hi Harry,
We suggest you to contact our support with the order number.
They will immediately resolve the issue. You may use the below link to connect with them:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Good afternoon friends, I had problems activating my license and I only bought it a few days ago. I await your prompt collaboration. thanks
Brayan Alexander
Vivek
Hi Brayan,
We understand the inconvenience caused to you.
As per our records, our experts have assisted you to activate the software on your main ticket.
Feel free to contact us for further query.
Regards,
Stellar Data Recovery
Hi,
I purchased the software (order# 645600083), however the license key does not work.
Please help!
Thanks.
Hang
Hang
Vivek
Hi Hang,
We understand the inconvenience caused to you.
As per our records, our experts have assisted you to activate the software on your main ticket.
Feel free to contact us for further query.
Regards,
Stellar Data Recovery
Ключ активации, отправленный на мой электронный адрес, не работает. Пожалуйста, отправьте правильный ключ.
maksim
Vivek
Hi Maksim,
We have shared you an email and suggest you to contact our support with the order number.
They will immediately resolve the issue. You may use the below link to connect with them:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
hey stellar team I installed software again and again and try activation key serval times, but facing same problem every time "please check the activation key.
amir khan
Rajeev
Hi Amir,
We regret the inconvenience caused to you.
We suggest you to disable antivirus and system firewall then try to activate the application.
In case you will face the same issue then provide us your order number for the purchase.
You may use the below link to contact our support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
I just paid fot the product and the key doesnt work, I tried several times in different ways and nothing. Please help need to use the software urgently
Joao Ferraz
Rajeev
Hi Joao,
We regret the inconvenience caused to you.
Kindly make sure that you have installed the correct version of the application.
Please provide us your order number for the purchase.
You may use the below link to contact our support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Alex Alves
Good Morning.
Please, I just paid for the product and the key doesn't work, I tried several times in different ways and nothing. Please help need to use the software urgently.
Thank you.
Abdul Majid
Dear Alex,
We regret the inconvenience caused to you.
Our team has provided you link and key to activate the product. Please reply to our email for any further assistance.
The key doesn't work...i follow all the steps from the email...
Please can you help me?
Daniela
Rajeev
Hi Daniela,
We regret the inconvenience caused to you.
Kindly turn off the firewall, disable antivirus and reinstall the application then try to activate the software.
Please provide us the order number for the purchase of the application.
You may use the below link to contact our support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
ACTIVATION KEY
SRIMANTA
Rajeev
Hi Srimanta,
Please confirm whether you have purchased the application or not. If yes, then provide us the order number for the purchase.
In order to get a key for the application, you need to purchase it.
For any further query, you may use the below link to contact our support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
606430733
r k
Kartik
Hi,
As per our records, key has already been used on one of your systems and software activated.
Further please let us know exact issue.
Regards,
Stellar Data Recovery
Activation failed. Please check the activation key.
I did all the steps, still not working.
please, help me.
Adam
Rajeev
Dear Adam,
We regret the inconvenience caused to you.
Please check whether the correct version of the application is installed or not. If yes, then disable antivirus, firewall and reinstall the application.
In case you still face the same issue then request you to use the below link to contact our support team:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
plz send me activation key
DEEPAK MANTOO
I been reading your customers comments and I see that most of them have the same problem and that is with the key code that you issue. Its not like i use this program everyday but when I do go into the program it sure remember my pc / key code but it's not set up for that and now I have the same program again and again and its kind of frustrating. when I want to recover some files i should have this problem with my assigned key code. order #104220867
email: joboclown@live.com
Larry McCrea
Abdul Majid
Dear Larry,
We regret the inconvenience caused to you.
The activation key communicates with our activation server, if there is any restriction in network than it could prevent the software from the activation. The second reason could be that correct edition is not installed in the system for which the key has been designed.
Our team has sent you an email with the link and activation key, please follow it and you will be able to activate the software.
Please feel free to get back to us for any further query.
The Activation Key is not working
U Ser
Abdul Majid
We regret the inconvenience caused to you.
Please submit a ticket to our support team from the below mentioned ticket portal along with your order number:
https://tickets.stellarinfo.com/portal/signup
Our team will guide you to activate the software.
Purchased Premium for mac and it keeps crashing trying to recover files, wanted to try on a windows PC instead but code says invalid. Please help.
John
Abdul Majid
Dear John,
We regret the inconvenience caused to you.
The key for Mac version cannot activation Windows version of the product.
We request you to please submit a ticket to our support team from the below mentioned link and we will assist you in the recovery:
https://tickets.stellarinfo.com/portal/signup
The activation key does not working I follow step by step but not working.
mon
Hello,
My activation key is not working for a WINDOWS DATA RECOVERY 7.0
I uninstalled reinstalled no result
then visited the site downloaded windows standart version no way again
thanks
oguzhan zafer
Abdul Majid
Dear Oguzhan,
Please submit a ticket to our support team from the below mentioned link and we will assist you for the activation:
https://tickets.stellarinfo.com/portal/signup
Hola, pagué por el producto y la clave de activación enviada no funciona.
ID de pedido: 65M45E5BKIO2NVJA-7EELKXRSWKAQ0ZH8-6Z9UCT9TDWAB0X0D-6X3A18HSZTDNCU0X-BA32
ulises
Rajeev
Hi Ulises,
We regret the inconvenience caused to you.
Kindly provide us the order number for the purchase so that we can check the details and assist you for the activation issue.
For any further query, you may use the below link to contact our support team:
stellarinfo.com/support/
Regards,
Stellar Data Recovery
I have the same problem I just purchased your product but I have not even received my activation key or an invoice with my order number.
Rebekah Cull
Rajeev
Hi Rebekah,
Our support has already sent an email to you for further information about your purchase. We request you to follow that and reply to them.
For any further query, you may use the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
sir help mi
surendra kumar
Abdul Majid
Dear Surendra,
Please let us know your exact query or situation you are facing with the product.
Kindly submit a ticket to our support team from the below mentioned link:
https://tickets.stellarinfo.com/portal/signup
stellr photo recvory key
santiago dejeus
Kartik
Hi,
Please let us know whether you have purchased Stellar Photo Recovery software or not.
As activation key delivers on purchase of the software only.
Regards,
Stellar Data Recovery
I have just paid $87.99 usd, which is $138.65 aud currently, for a program that does not work.
The software activation is atrocious for this program. My code was provided to me in an email with the link to download a trial/demo software. Instructions given were to download from that link, then enter the activation code provided in said email. These steps were followed precisely, allowing me to use the program once after activation. Any further recovery steps taken results in the software asking for activation again!
Resolve this issue
darryn
Rajeev
Hi Darryn,
We regret the inconvenience caused to you.
Kindly disable anti-virus, firewall then reinstall the application and try to activate it.
For any further query, you may contact our expert team by using the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
I have just brought a license using the link provided and the activation key does not work. Please help.
Ana Lourenco
Abdul Majid
Dear Ana,
We regret the inconvenience caused to you.
Our team has assisted you to activate the software.
Please feel free to get back to us for any further assistance.
Good Morning.
Please, I just paid for the product and the key doesn't work, I tried several times in different ways and nothing.
Please help need to use the software urgently.
Thank you.
Alex Alves
Abdul Majid
Dear Alex,
We regret the inconvenience caused to you.
Our team has provided you link and key to activate the product. Please reply to our email for any further assistance.
Hello,
the key You provided for Stellar Data Recovery Professional is NOT working!
That is VERY annoying!!!!
Please send me a new one or tell me what to do!
Regards
Dr. Robert Bodlaj
Robert Bodlaj
Abdul Majid
Dear Robert,
We regret the inconvenience caused to you.
Our team has sent an email to you with download link and activation key of the product.
Please follow our email and feel free to get back to us for any further query.
Hello
My activation key is not working for Stella Data Recovery for Windows Professional (Lifetime). The order number is 598548133.
Huy Nguyen
Kartik
Hi,
We understand the inconvenience caused to you.
We have upgraded version is available of Stellar Data Recovery for Windows i.e. Version 9.
If you want to upgrade it then you may buy it from below link with discount.
https://www.stellarinfo.com/disk-recovery/WDR-PRO/buy-now-pro.php
Else, if you want to use older version of software then please submit ticket using below link so that our experts will help you.
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
jaruri data h plese backep
rajesh
Kartik
Hi Rajesh,
Please let us know whether you are using demo version of software or purchased it so that we can assist you in a better manner.
Also confirm us the file types and amount of data for recovery.
Regards,
Stellar Data Recovery
WHERE CAN I FIND MY REGISTRATION??
BUNG
Kartik
Hi,
Please check junk and spam folder along with inbox for activation details in your registered email address.
For more help, kindly submit ticket using below link to get assistance from our experts:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hello
My activation key is not working for Stella Data Recovery for Windows Professional (Lifetime). The order number is 645932743.
Juliusz
Rajeev
Hi Juliusz,
Our expert team sent you a new key to activate the software. Please try to activate it.
For more help, reply to that email.
Regards,
Stellar Data Recovery
I have just purchased a second copy of Stellar Photo Recovery professional as I already have it installed on another machine. Having spent 16 hours running it to recover a corrupted 1TB hard I am told my activation failed. PLEASE tell me I don't have to run it again because if I do I want my money back!!
Mark
Abdul Majid
Dear Mark,
We regret the inconvenience caused to you.
Our team has sent an email to you with the steps to activate the software offline.
Please follow our email and share the registration id to provide you an offline activation key.
Hi
I bought Steller Professional last night and received an activation key.
However when I input the key the program says that it is invalid.
I need to urgently recover emails.
I have tried uninstalling and reinstalling with firewall and antivirus disabled but still no progress.
My order number is 651949803
Patrick Rice
Abdul Majid
Dear Patrick,
We regret the inconvenience caused to you.
Our team has sent you an email to activate the software.
Please follow our email and let us know the outcome.
Contact Number
Meraankhan
Abdul Majid
Dear Meraan,
Unfortunately, we are unable to locate the order with your email address.
Please submit a ticket to our team from the below mentioned link and provide your order number:
https://tickets.stellarinfo.com/portal/signup
We will guide you further to use the product.
hi
i have windows 10 inbuilt in my laptop i have also product key
a virus effected very badly in my laptop all my data now showing extension {.makop}
i used my product key but it is not working please help me as soon as possible
i am a student learning animation & vfx course.
Tanmay Khadse
Abdul Majid
Dear Tanmay,
Please provide us the order reference number if you have purchased Stellar software.
As your files are showing .makop extension so they have been encrypted with ransomware.
We do provide data recovery from ransomware encrypted drive. Please reply to our email to guide you further.
Order 6xxxxxxx3, my lincec key is not working and yes I have an active Internet connection. Please fix it quickly.
Christian Faust
Abdul Majid
Dear Christian,
We regret the inconvenience caused to you.
Our team has assisted you to activate the software.
Please feel free to get back to us for any further query.
order no. 653199813. I am facing the same issue, whats going on . Money has been charged to my card and got confirmation email of my order with license key. But it Keep saying License code is invalid. Activation failed.
Please could you clarify this situation?
Mark Drill
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that you have installed correct version of software and while entering activation key in software, there should be no space available.
Further, as per our records our support team has sent an email on your email address regarding activation issue.
Please reply them for any further issue.
Regards,
Stellar Data Recovery
HELP! ACTIVATION NOT WORKING FOR YOUR WONDERFUL PROGRAM!
Robert Landman
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that you have installed correct version of software on your system.
There should be no restrictions in your system related with security.
Moreover please submit ticket using below link for taking experts assistance:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi Guys, I have purchased the software and my transaction id 65xxxxxx3, I also send an email to digitalriver and I still did not receive the key on my email. I have purchased the software at 8 May 2020 04:36:28 PDT and my Pay Pal Transaction ID: 78Axxxxxxxxxxxx4D.Please send me the key asap.
Kind Regards
Shah Alam
SHAH ALAM
Abdul Majid
Dear Shah,
We regret the inconvenience caused to you.
As per call conversation with you, our team has delivered you the key and software has been successfully activated.
Please feel free to get back to us for any further query.
hello
i have made payment and not received my activation key.
ref: 156700136759
regards
s
Simon Fowler
Rajeev
Hi Simon,
We regret the inconvenience caused to you.
Please follow the steps which our support team has sent to you.
In case you will face any other issue then reply to their email and they will assist you.
Regards,
Stellar Data Recovery
Order No : SXXXXXXXXX14
The software worked last time but now its saying that 'Activation failed. Please check the activation key'
Please help me asap
MEENAKSHI
Abdul Majid
Dear Meenakshi,
We regret the inconvenience caused to you.
Software may get deactivate due to any hardware changes or reinstallation of Operating System in your machine.
Our team has shared the download link and activation key with you on email. Please follow our email and reply to us with the outcome.
Hi,
I reinstalled my Os and impossible to use my key to install the software.
Axel Letchimy
Rajeev
Hi,
Please let us know the order number for the purchase so that we can assist you.
You may use the below link to contact our experts:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi my key is not working. Can you assist?
Ref: 656322713
James Maguire
Abdul Majid
Dear James,
We understand the inconvenience caused to you.
Our team has sent you an email with the download link and activation key. Please follow our email and you will be able to activate the product.
Please feel free to reply to our email for any further assistance.
Buenos días estoy intentando activar el producto con la clave que enviaron al correo pero no activa. sale error de activación, compruebe la clave de activación. el numero de pedido es el siguiente 640900483
usi
Kartik
Hi,
We understand the inconvenience caused to you.
As per our records, activation key has already been used. Please let us know whether you are trying to activate on different machine or on same machine.
We request you to submit ticket using below link for getting activation assistance from our experts:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Just Bought a license, but activation code is not working
Order Id = 657183193
TNGS
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that you have installed the correct version i.e. Premium of software.
Also, kindly disable antivirus (if installed) and turned off firewalls during software activation.
If you still face an issue then please submit ticket using below link so that our experts can help you:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi I just paid for this but the license key inst working.
Please help
Order ID: 657197863
Eric Lim
Abdul Majid
Dear Eric,
We believe that you are trying to activate the software offline with the online activation key.
Our team has shared the online key with you on email. Please enter this key on human icon available at top of the software window. This option will allow you to activate the software online.
Please feel free to get back to us for any further assistance.
I paid to get the serial number of the product and I haven't received yet. please send asap.
order ID: 657242643
OLOWOSE DAMILOLA
Rajeev
Hi Olowose,
We regret the inconvenience caused to you.
Please follow the steps which our support team has sent to you with the activation key.
In case you will face any other issue then reply to their email and they will assist you.
Regards,
Stellar Data Recovery
my order id is 407-3247048-7889924 my activation key is not working
JOHN PRASHANT NAG
Kartik
Hi John,
We understand the inconvenience caused to you.
We would like to inform you that our support team has sent an email to you regarding activation.
Kindly try activation code and reply to them, if you still face any issue.
Regards,
Stellar Data Recovery
Hi my activation key is not working, I ran the scan then bought it and now it's not working. order is 657377073
Robert
Kartik
Hi Robert,
We understand the inconvenience caused to you.
As per your mentioned issue, our support team has sent an email to you regarding activation.
Kindly follow their steps and let us know outcome.
Regards,
Stellar Data Recovery
Hi I just paid for this but the license key inst working.
Please help
ID: 657527603
Gorgone Gianluca
Rajeev
Hi Gorgone,
We understand the inconvenience caused to you.
Our support team has sent an email with the steps regarding the activation issue.
Kindly follow it and reply to the same email with the outcome.
Regards,
Stellar Data Recovery
I purchase Stellar Phoenix Windows Data Recovery V6.0-EN-Pro Version
MyCommerce Order Number: 447668985 i have my key and i downloaded Stellar Datarecovery pro but not accepting my key
ROTOWA FEMI DANIELS
Rajeev
Hi Rotowa,
We understand the inconvenience caused to you.
We suggest you to upgrade the application as you are using the older version. Our support team has sent an email with the steps to upgrade.
Kindly follow it and reply to the same email.
Regards,
Stellar Data Recovery
Activation code is not working for me. I downloaded the software from the link provided in the original mail and used the activation code in that mail. Order Number: 602845713. Please help at the earliest as it is urgent.
Sunil Sahoo
Rajeev
▲
Hi Sunil,
We understand the inconvenience caused to you.
Our support team has sent an email regarding the activation issue.
Kindly follow it and reply to the same email.
Regards,
Stellar Data Recovery
why you did not sent me my activation key
sara
Abdul Majid
Dear Sara,
We regret the inconvenience caused to you.
Our team has sent you an email with the activation details of the product.
Please feel free to reply to our email for any further assistance.
Hi,This is Varun , I just paid fot the product and my order id - SWON-88094952 the key doesnt work, I tried several times, Please help me ,i need to use the software urgently
T.Varun Raj
Kartik
Hi Varun,
We understand the inconvenience caused to you.
As per our records, our support team has sent an email to you with activation assistance.
Kindly follow their email and reply to them.
Regards,
Stellar Data Recovery
you don't send mail in my phone .please send the mail
geethalakshmi
Rajeev
Hi,
We suggest you to contact our expert by using the below link and they will resolve your concern:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi, I paid for the product and would like to get the activation key.
My order ID is: 594367364
Hadrami
Rajeev
Hi Hadrami,
We regret the inconvenience caused to you.
Kindly provide us the invoice copy for the purchase of the application.
You may the below link and connect with our expert:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
I HAVE THE FULL LICENSE PRODUCT BUT I AM NOT ABLE TO REPAIR VIDEO, AND WHEN IT TRIES AND SAYS COMPLETE IT DOESNT ALLOW ME TO ACCESS THE REPAIRED VIDEO. PLEASE HELP
PETER POGWIZD
hi
i have recently bought the software online its activation key is showing failure i tried your all methods as you have mentioned above plz send me the right activation key
br
Rajeev
Hi,
We believe that our expert team already assisted you in Case# 153850.
In case you will face any issue then reply to their email.
Regards,
Stellar Data Recovery
Hi, I paid for the product and would like to get the activation key.
My order id is: 663857773
billey
Kartik
Hi,
We understand the inconvenience caused to you.
As per our records, payment is not completed yet regarding software purchase. Therefore, you did not receive the activation details.
Kindly contact to payment gateway (Element 5) for payment related issues:
USA - 1800-406-4966; 1952-646-5022
Europe - +49-221-31088-30
Email: support-eng@element5.com
Regards,
Stellar Data Recovery
the key does not work, I've installed the proper version and the key isn't recognized. Given the length of this thread it's an ongoing issue. Why not solve it properly rather than putting the onus on your customers to have to contact you for additional assistance?
Can I please have the software which I've paid for? A demo isn't of any use.
Andrew Campbell
Abdul Majid
Dear Andrew,
We regret the inconvenience caused to you.
Our priority is to assist our customers to get their valuable data back.
We have sent you an email with the download link and activation key of the purchased product. Please follow our email to install & activate the product and let us know the outcome.
Please feel free to get back to us for any further query.
I have purchased the subscription for a year and have not received the activation code on the e-mail. Please send it urgently
anood
Abdul Majid
Dear Anood,
We regret the inconvenience caused to you.
Our team has delivered the activation details on your email.
Please follow our email and reply to us for any further query.
Hello, i just purchased the software, but the key provided don't want to activate: Order: UQHST4SY
Julien Casanova
Kartik
Hi Julien,
Our experts has sent an email to you regarding activation issue.
Kindly reply to them for any further assistance regarding software issue.
Regards,
Stellar Data Recovery
I also purchased Stellar Photo Recovery but the license key does not activate the product.
Can you provide a key that does work?
Tim
Rajeev
Hi Tim,
We request you to use the below link and connect with our expert. They will assist you for the activation issue:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Same as above, purchased pro and didn't get the email with Activate number.
Trevor
Rajeev
Hi Trevor,
Please let us know the order number for the purchase.
We request you to use the below link and connect with our expert. They will assist you for the activation issue:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Order Number 665561843
The activation key is not working. I keep receiving the message "failed" I have followed all of the solutions for "activation key not working" and nothing works.
Could you please assist?
Jerome Williams
Kartik
Hi,
We understand the inconvenience caused to you.
As per our records, activation key has been used on of your systems. We believe that software has been activated.
For further assistance, please reply to our technical support email.
Regards,
Stellar Data Recovery
Hello - Like many of the comments before mine... I just paid for this software and the key is not working and I have followed the troubleshooting instructions. If you cannot resolve this issue tonight, 7/8/2020 at 11:59PM EST, a refund will be necessary as I will no longer have a need for this software. I am trying to resolve a critical issue, tonight.
LindaM
Rajeev
Hi Linda,
Please provide us the order number for the purchase so that we can check order details.
We suggest you to connect with our expert and they will assist you with the issue:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
mi clave de activacion no funciona, todos los correos que me envian dicen lo mismo y sigue sin funcionar, solicito el reintegro de mi dinero
Hugo
Rajeev
Hola hugo
Lamentamos las molestias ocasionadas.
Nuestro principal motivo es resolver los problemas de los clientes. Le sugerimos que se asegure de haber instalado la versión correcta de la aplicación. Además, deshabilite el antivirus y el firewall y luego intente activar la aplicación. También puede enviar un ticket utilizando el siguiente enlace para obtener más ayuda:
https://www.stellarinfo.com/support/
Saludos,
Recuperación de datos estelares
Activation key does not work.
Order Number: 666902113
Thank you.
Webfoot
Rajeev
Hi Webfoot,
We have sent an email to you with the instruction to activate the application.
For any further queries, we suggest you to open the below link to connect with our expert:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
i have tried a activation key but it gets failed every time.
Abhi
Abdul Majid
Dear Abhi,
We regret the inconvenience caused to you.
Our team has guided you to activate the product.
Please get back to us for any further query.
Hello Team - Just bought a lic online. Here is the confirmation email - "Thank you for your order on 2020-07-26 from https://www.stellarinfo.com/!
We received your 53.11 USD payment (PayPal) for order 128902264."
But it is not working. please help.
Thanks
Jegan
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that you have installed Professional version of Photo Recovery software.
Further, we have escalated your issue to our support team and they will contact you through email for activation assistance.
Regards,
Stellar Data Recovery
HAI PLEASE TEACH THE HACKING CLASS
GUNASEELAN
Kartik
Hi,
We are specialized in data recovery domain. We recover data from different type of drives, optical media etc.
If you have any query regarding data recovery then you may submit ticket to our experts using below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hi,
I have purchased the product and have not received my activation key.
Lorraine Lawrance
Kartik
Hi,
We believe that you have received activation details of purchased software as activation key has already been used on of your systems.
Please reply to our support team email for any further assistance..
Regards,
Stellar Data Recovery
Hello, I just purchased your product but activation key doesn´t work.
I input several times but always says error.
ANGEL
Abdul Majid
Hi Angel,
We regret the inconvenience caused to you.
Our team has sent you an email to activate the product. Please follow our email and you will be able to use the purchased edition of the product.
Please feel free to reply to us for any further query.
just purchased your product but activation key doesn´t work.
Daouda
Rajeev
Hi Daouda,
We regret the inconvenience caused to you.
Please let us know the order number for the purchase. You may contact our support team by using the below link for immediate support:
stellarinfo.com/support/
Regards,
Stellar Data Recovery
I recently downloaded your picture recovering software through Amazon and the activation code is not working.
Order # D01-1074379-7270664
Gerardo
Kartik
Hi,
We understand the inconvenience caused to you.
Please reply to email which you have received from our support team in to resolve activation issue with software.
Regards,
Stellar Data Recovery
I never received my activation key. Please send it now. Thanks
Alex
Rajeev
Hi Alex,
We regret the inconvenience caused to you.
Our concern team has already sent emails to you for your concern. We request you to check your email account and reply to them. They are the right person to assist you.
Regards,
Stellar Data Recovery
I just have brought the software and the Activation Key is not working. I'll try everything you said, and still not working.
Henry
Abdul Majid
Hi Henry,
We understand that you were unable to activate the product.
Our team has assisted you to activate the product. Please feel free to get back to us for any further query.
Abdul Majid
Hi Henry,
We understand that you are unable to activate the software.
Our team has sent you an email to download the purchased version of the product. Please follow our email and you will be able to activate the software.
activation key is not working. order number is 131101673.
Nia Ellis
Abdul Majid
Dear Nia,
We have sent you an email with the download link and activation key of the software.
Please follow our email to activate the product and reply to us for any further query.
My activation key isn't working! I need this program ASAP!
Sarah
Abdul Majid
Dear Sarah,
We have sent you an email with the download link and activation key of the software.
Please follow our email to activate the product and reply to us for any further query.
activate key
siva
Kartik
Hi Siva,
As per our records, our support team has sent an email to you.
Please reply to them for resolving activation issue with software.
Regards,
Stellar Data Recovery
Hi, I have problem with activating Stellar Photo Recovery Premium for Windows.. activation key from mail is not working..My order number is 131478384
Taufik
Hi Taufik,
As our records, our support team has sent an email to you for activation issue.
Please follow steps which you have received in that email and if you still face activation issue then please reply to them.
Regards,
Stellar Data Recovery
Hi, I have problem when trying to activate my Stellar Converter for OST. I'm getting an "Invalid Activation Key" error message. I copied the key from the email you sent me, also type it manually but the error it's the same. My order number is 660227973
Jonathan Campos
Kartik
Hi Jonathan,
As per our records, our support team has sent an email to you regarding activation issue.
Please reply to their email in order to resolve activation issue.
Regards,
Stellar Data Recovery
I am having the same issue. Just bought the product and will not let me activate it. States "Activation failed. Please check the activation key."
Matthew Svantner
Rajeev
Hi Matthew,
Our team has already sent you steps to activate the software.
In case you will face any issue then reply to their email.
Regards,
Stellar Data Recovery
i'm having problem activation my stellar product
activation problem
Kartik
Hi,
As per our records, our support team has sent an email to you.
Please reply to their email in order to resolve activation issue.
Regards,
Stellar Data Recovery
Ho acquistato il vostro programma e non accetta la licenza. Come posso fare?
Alessandro
Abdul Majid
Caro Alessandro,
Ti abbiamo inviato un'e-mail con il link per il download e la chiave di attivazione del software.
Segui la nostra e-mail per attivare il prodotto e rispondi a qualsiasi ulteriore domanda.
the code I am having the same issue. Just bought the product and will not let me activate it. States Activation failed. Please check the activation key
Zeyad
Rajeev
Dear Zeyad,
We apologize for the inconvenience caused to you.
We are unable to find any purchase details at our end. We request you to provide us the order number for the purchase.
You may also follow the below link to submit a ticket to our team and they will provide you solution instantly:
https://tickets.stellarinfo.com/portal/signup
Activation code not working after purchasing product
Gaines Wright
Kartik
Hi Gaines,
We understand the inconvenience caused to you.
Our support team has sent an email to you. Please reply to their email to get resolve activation issue with the software.
Regards,
Team Stellar
Activation Key not working after purchase of the premium product
Pulkit Gupta
Rajeev
Hi Pulkit,
Our expert has already sent an email for the activation issue for more information about the issue.
It is our humble request to reply on their email. They will resolve the issue.
Regards,
Stellar Data Recovery
please I just paid fot the product and the key doesnt work, I tried several times in different ways and nothing. Please help need to use the software urgently
BRUNA
Rajeev
Hi Bruna,
Our experts have already assisted you to resolve the issue with the activation.
Please reply to them if you need any assistance.
Regards,
Stellar Data Recovery
Data Recovery
Ramesh Jadav
Rajeev
Hi Ramesh,
Please confirm if you already bought the application. Demo version is available to check the possibility of recovery.
We suggest you to connect with our expert by using the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
please I just paid fot the product and the key doesnt work, I tried several times in different ways and nothing. Please help need to use the software urgently
Derrick Jordan
Abdul Majid
Dear Derrick,
We regret for the inconvenience caused to you.
Our team has sent you an email to know the version of the product installed on the system.
Please reply to our email with the details to assist you to activate the product.
product key in it does not work help
please I just paid for the product and the key does not work, I tried several times in different ways and nothing. Please help need to use the software urgently
cardell patterson
Kartik
Hi,
We understand the inconvenience caused to you.
As per our records, our support team has sent an email to you with software details for activation.
Please go through that email. If you face any issue, please reply to their email.
Regards,
Stellar Data Recovery
Hello, Similar to others, I purchased the product and the activation key is not valid. Please promptly provide a proper key. Thank you.
JORDAN
Rajeev
Hi Jordan,
Please follow our email which we have sent to you in order to resolve the activation issue.
Kindly use the below link to connect with our expert immediately for any assistance:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
HELLO, I paid for the product and would like to get the activation key.
jose e. rivas
Kartik
Hi Jose,
Please check you email again. We have re-sent activation details on your registered email address.
Regards,
Stellar Data Recovery
AK
AK
Rajeev
Hi AK,
Please let us the issue you are facing so that we can assist you.
You may connect with our expert directly by using the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
sent activation key
hari
Rajeev
Hi Hari,
Unfortunately, we are unable to find your order at our end. We request you to connect with our expert directly by using the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
Hello
Downloaded a version of the product this morning. Tried the demo scan and then purchased the product. Since then I have tried using my activation key without success; followed by deleting and redownloading the program in order to try the key again. Still no success.
Copy and pasting key does not seem to change anything. Neither typing manually.
Isaac Freeman Sensabaugh
Rajeev
Hi Isaac,
Our concern team has sent you a new key to activate the software.
We request you to reply on their email if you are still unable to activate it.
Regards,
Stellar Data Recovery
I bought a Softwear Stellar Data Recovery windows 10 . from Amazon.ca .The activation code 1 year license does not work for me, it shows an error message
SALAH MOHAMED
Rajeev
Hi Salah,
We request you to contact our expert by using the below link to get immediate assistance for the activation issue:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
mere p.c window 10 ki product key nai mil rai he
so help me
pramod kumar
Rajeev
Hi Pramod,
Please let us know the below details so that we can assist:
1. How did you lost the Windows key?
2. Was it saved in a file(like text, MS word, etc)?
You may also contact us by using the below link for immediate assistance:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
669860513 the key you provided me is not valid please provied my with a diffent working key
BENJAMIN STROUD
Kartik
Hi,
We understand the inconvenience caused to you.
As per our records, our support team has sent an email to you for activation issue.
Please reply to their email for resolving it.
Regards,
Stellar Data Recovery
Activation code not working. Order 135146278
Winnie
Rajeev
Hi Winnie,
Our expert has sent an email to you with the steps to activate the software.
Please reply to their email if you face any issues.
Regards,
Stellar Data Recovery
I am yet to receive my key for installation of software. Kindly do the needful to send the same asap. I had already received the bill of purchase.
Devaraj R Shenoy
Abdul Majid
Dear Devaraj,
We understand your situation, as per your conversation with our team you have now received the activation key.
Please feel free to contact us for any further assistance.
Hi I just purchased the Premium version of Stellar Data Recovery.
I have tried several times to copy and paste, and have the latest version installed but still received an error with the activation.
Please help.
My order ID is 135649531
Michael Angelo Guiroy
Rajeev
Hi Michael,
We believe your activation issue has been resolved.
In case you will face any other issue then reply to their email.
Regards,
Stellar Data Recovery
I have used several activation keys, tried them in various combinations, used note pad, uninstalled and reinstalled.
The programme has spent hours finding my photos, yet I cannot access them without a workable key.
my order is 684754463.
Is there no chance of a disc or memory stick?
Charles Neate
Kartik
Hi,
We understand the inconvenience caused to you.
Software has electronic delivery only. Further our support team has sent an email to you with correct download link and activation key.
Please reply to their email for any further issue.
Regards,
Stellar Data Recovery
how to login activetion email.com
vikram
Abdul Majid
Dear Vikram,
Please provide us the order reference number for your purchase to assist you in activation of the product.
My activation keeps on failing. Please help. order 136814502
Pedro Rodriguez III
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that your have installed Professional version of Photo Recovery software.
Moreover our support team has sent an email to you regarding software activation. Please follow steps and reply to them for any further assistance.
Regards,
Stellar Data Recovery
I placed a order yesterday 136880189 and it keeps telling me activationed failed.
Robert w Bowser
Rajeev
Hi Robert,
We apologize for the inconvenience caused to you.
Our expert has sent an email to you with the key to activate the software.
Please reply to their email if you face any issues.
Warm Regards,
Stellar Data Recovery
bonjour
mon code activation ne fonctionne pas
commande 137470141
merci a vous
LEGAND
Rajeev
Hi Legand,
We believe you have already activated the application now.
In case you are still facing any issue then reply to their email.
Regards,
Stellar Data Recovery
nice
shashi
Abdul Majid
Dear Shashi,
Thank you for your feedback.
Please feel free to get back to us for any further query.
I just purchased the product and my activation key is not working or I have yet to receive it.
E
Abdul Majid
We regret for the inconvenience caused to you.
Our team has sent you an email with the download link and activation key. Please follow our email to activate the product.
Kindly feel free to reply for any further assistance.
Activation Key is NOT working
Order No.: 139316689.
Geoff Dornan
Kartik
Hi Geoff,
We understand the inconvenience caused to you.
As per our records, our support team has assisted you for offline activation process.
They have sent you license key for activating the same in offline mode.
Please reply to their email for any further issue.
Regards,
Stellar Data Recovery
Hi, I just purchased the SW but my activation code is not working. Can you please tell me how to activate the SW.
Glenn Terry
Rajeev
Hi Glenn,
We understand the inconvenience caused to you.
Our support team has already sent an email to you for the activation issue. We request you to follow that and activate the software.
Please reply to their email for any further issues.
Regards,
Stellar Data Recovery
Hi, activation not working. Order 139805089. PLEASE HELP!
nabil
Rajeev
Hi Nabil,
We understand the inconvenience caused to you.
Our support team has already sent an email to you for the activation issue. We request you to follow that.
Please reply to their email for any further issues.
Regards,
Stellar Data Recovery
Sorry this one is also not working! How is it possible that so manny have this problem?
Ruud Smit
Abdul Majid
Dear Ruud,
We are unable to locate the order details with your email address.
Please provide us the order reference number to guide you accordingly.
Order Number D01-8586859-8777829 purchased through Amazon. Provided activation code does not work.
Kelly Allen
Rajeev
Hi Kelly,
We understand the inconvenience caused to you.
We believe you were facing an activation issue with the application. Our support team has already resolved it.
Please connect with them for any further assistance.
Regards,
Stellar Data Recovery
Hi, I cannot activate my license "Stellar Data Recovery Professional for Windows 1-Year Subscription " I bought today. Your Order ID: 141775071. Please help by sending me instructions by email. Thanks!
ROlf
Rajeev
Hi Rolf,
We understand the inconvenience caused to you.
Our support team has already sent instructions to install and activate the application.
Please connect with them for any further assistance.
Regards,
Stellar Data Recovery
Order Number 141955003 purchased through your Website. Provided activation code does not work.
Carlos Martinez
Rajeev
Hi,
We regret the inconvenience caused to you.
Please check your email account. Our experts have sent an email to you with the steps to activate the application.
You may reply to their email for any further queries.
Kind Regards,
Stellar Data Recovery
As with all other above messages, most of the bundle items I paid for have bad activation codes or do not work, Order no. 141001925, Date of purchase 12-28-2020, purchased products:
1 x Nero Christmas Bundle 2020
1 x OkayFreedom VPN Premium
1 x Laplink PCmover Express
1 x Training Course for Nero Platinum 2021
1 x Steganos Password Manager 22
1 x Online TV 16
1 x Stellar Photo Recovery
1 x Ashampoo PDF Pro
1 x Link64 Video Capture Ultimate
1 x Incomedia Website X5 Start
1 x Nero USB Stick (32GB, USB 3.0) - Christmas 2020
Total price: $27.50
I ask that corrected activations codes be sent to me or refund the expense of my order.
John R. Stewart
John R. Stewart
Rajeev
Hi,
We regret the inconvenience caused to you.
We can see that you have purchased different applications and most of them do not belong to Stellar.
Our experts have sent an email to you with the steps to activate Stellar Photo Recovery application.
You may reply to their email if you face any issue.
Kind Regards,
Stellar Data Recovery
SWON-98284187
Product Name Stellar Data Recovery Premium for Windows [1 Year Subscription]
Product Version Premium 9.0
Quantity 1
Price Rs 6,999
Order No. SWON-98284187
Transaction Id 9566db8f11708780fd84c1
Narendhar
Kartik
Hi Narendhar,
We understand the inconvenience caused to you.
As per our records, you have connected with our technical support team for activation issue.
They have escalated your case to our concerned team for activation key. Once they get the key, they will share with you.
Regards,
Stellar Data Recovery
kann Meinen Key nicht aktivieren ist noch 3 Monate gültig
Harald
Kartik
Hi,
As per our records, key has already been used on one of your systems. Kindly let us know whether you have made any changes in your system so that we can assist you.
Regards,
Stellar Data Recovery
I purchased and got my activation code and it says its failed when I go to enter it in. I have been trying for an hour with support and the online chat but nothing is working
Order Confirmation: UQK52K8G
Camden Doerer
Naveen
Dear Camden,
We would like to inform that you need to install the correct version of the software to accept the provided key.
Feel free to reach us.
ORDERED THROUGH AMAZON AND ACTIVATION CODE ISNT WORKING
RICARDO C
Kartik
Hi Ricardo,
We understand the inconvenience caused to you.
Our support team has replied on your email and asked required details so that they can assist you further.
Please reply to their email for resolving activation issue.
Regards,
Stellar Data Recovery
The code doesen't work. order ID 173090757
tobias
Naveen
Dear Tobias,
We have sent an email for the resolution for activation issue.
Feel free to reach us.
i have also the same problem i pay 3999 for premiumversion and i got activation key but it shows key failure...my order no-SWON-440716186..PLEASE HELP ME
AMIT KUMAR
Naveen
Dear Amit,
We have already assisted you to resolve the activation situation.
Feel free to reach us.
Activation code not working for Stellar Repair for Outlook Technician.
I receive error "Activation Failed. Please check the activation key".
I have copied the key from the Delivery Information email.
Please help
Robert
Kartik
Hi Robert,
We understand the inconvenience caused to you.
As per our records, support team has sent you an email regarding updated key. You will receive the updated key as soon as possible.
Regards,
Stellar Data Recovery
Hi,
My Activation code not working for Stellar Repair .
I receive error "Activation Failed. Please check the activation key".
I have copied the key from the Delivery Information email.
Confirmation order : 241821453
Please help me
DE CARVALHO
Kartik
Hi,
We understand the inconvenience caused to you.
Please make sure that there should be no space in key while entering in software. Also if any antivirus is enabled in system then please disable it for a time being.
Further we would request you to submit a ticket to our support team using below link so that they can resolve it.
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
give me your key license to activate Stellar data recovery pro
OMAR
Naveen
Hi,
We would like to inform you that the key will be generated from the server automatically after purchasing the software.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Tengo instalado la aplicación Stellar Phoenix Outlook PST Repair V6.0-ES-SOHO, pero no la tengo activada, me solicita la clave de registro, la cual no la tengo.
El producto esta registrado a ARNESES ELECTRICOS AUTOMOTRICES, S.A. DE C.V. con el pedido 521989843.
Les agradecería me apoyaran.
atentamente: Isidro Duran
ISIDRO DURAN
Kartik
Hola Isidro,
Gracias por contactarnos.
Le recomendamos que actualice el software a la última versión. Nuestro equipo de soporte le ha enviado un correo electrónico para obtener más ayuda. Por favor responda a su correo electrónico.
Saludos,
Recuperación de datos estelares
Hi,
My Activation code not working for Stellar Repair .
I receive error "Activation Failed. Please check the activation key".
I have copied the key from the Delivery Information email.
Confirmation order : 803946123
Please help me
Peter
Naveen
Dear Peter,
We apologize for the inconvenience.
We have sent you an email for the same query. Please reply us for the further assistance.
Warm Regards,
Stellar Data Recovery
Hi,
My Activation code not working for Stellar Repair Premium.
I receive an error "Activation Failed. Please check the activation key".
I have copied the key from the Delivery Information email.
Order id: SWON-543620267
Please do the needful
Sanjeet
Sunil
Dear Sanjeet,
Thank you for your comment.
We have found your order details and sent the activation steps to you via email. Kindly follow the same steps and let us know the outcome.
You may reply to the same email that our support team sent to you.
Warm Regards,
Stellar Data Recovery
Hi, i installed windows 11 then try to activate the standard but it is failed
activate key is : 13D2-BACE-8BB8-5711-1092
please help!
Abood Hammad
Naveen
Hi,
We are unable to locate the order details with your email address.
Please provide us the order reference number to guide you accordingly.
Urgent one. We have used the product in out test environment twice as a rehersal for live this weekend. All test ok took 36 hours to run....
We have arranged for 700 users to be off line so we can do a SQL repair
We come to start it and the key wont work as its Activation limit.
HAve put email in to support, need urgent - not many hours left - realise its weekend so putting on here also
EMIT
Kheshwar Sharma
Hi,
Thank you for writing to Stellar.
As per our telephonic conversation, we have assisted you with the Activation issue.
Feel free to write back to us on the same email where key is sent. We will be happy to assist you.
Regards,
Team Stellar
Hi,
I had purchased the version "Data Recovery 9 Professional" from pearl.de on August 4th, 2021. Everything worked fine the first time it was installed. Now I wanted to reinstall the software but the key is no longer accepted. Please help!
THX in advance!
Daniel
Kheshwar Sharma
Hi Daniel,
We have assisted you on the chat and answered the query.
Please feel free to contact us for further query/assistance.
Regards,
Stellar